Pro-Marquee Crews Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, and protect information when you visit promarqueecrews.co.uk or contact us.
Who we are
Pro-Marquee Crews Ltd, 3rd Floor, 207 Regent Street, London, W1B 3HH.
Contact: office@promarqueecrews.co.uk
Information we collect
When you use our contact/enquiry form, we collect: your name, company name, email address, phone number, and details of your enquiry (job type, location, dates, crew size).
How we use your information
- To respond to enquiries and provide quotes
- To communicate about a booking or project
- To improve our website and services
We do not sell or share your information with third parties for marketing purposes.
Legal basis for processing
We process your data based on legitimate business interest (responding to enquiries) and, where applicable, to take steps towards entering a contract with you.
Data retention
We retain enquiry data for as long as necessary to respond to your request and maintain business records, typically no longer than 5 years.
Your rights
Under UK GDPR, you have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at office@promarqueecrews.co.uk. You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.
Cookies
Cookies are small text files stored on your device when you visit a website. We use the following types of cookies on this site:
- Strictly necessary cookies: required for the site to function properly (e.g. remembering form entries). These cannot be switched off.
- Analytics cookies: we use Google Analytics to understand how visitors use our site — for example, which pages are viewed and how long visitors stay. This data is aggregated and does not directly identify you.
When you first visit our site, you’ll be asked to consent to non-essential cookies via a cookie banner. You can change your preferences at any time by [clearing your browser cookies / using the cookie settings link in our footer]. You can also control cookies through your browser settings — disabling them may affect how the site functions.
Third-party services
We use Google Analytics and Google Workspace (for email). These providers may process data outside the UK/EEA; Google provides appropriate safeguards (Standard Contractual Clauses) for such transfers.
Changes to this policy
We may update this policy from time to time. Changes will be posted on this page.